CB&S Bank
  • Main Office
  • Russellville, AL, USA
  • Depends on experience
  • Hourly
  • Full Time


Performs primarily in platform role, but has secondary responsibilities as a teller.   Performs customer services, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts and assisting customers. Responsible for the development of new business relationships, maintaining existing relationships, and recognizing selling and referral opportunities.  Answers questions on all services the financial institution provides.



  • Provides a complete range of customer services at the financial institution, including opening new accounts, explaining available financial institution products and services, and gathering customer information to process new and existing accounts.
  • Receives deposits and ensures that all accounts are properly processed.
  • Establishes retirement accounts, and makes arrangements for direct deposits.
  • Completes arrangements and documents for special services such as exchanges of foreign currency.
  • Carries out the financial institution's client retention strategies.
  • Proactively prospects for new business.
  • Actively refers loans, outside lines of business, and other bank services to appropriate financial institution specialists.
  • Opens and closes office by following established security procedures.
  • Represents the financial institution in community affairs and civic organizations.
  • Performs specialized tasks such as preparing cashier's checks and personal money orders, and issuing traveler's checks.
  • Identifies customers, validates and cashes checks, accepts cash and checks for deposit, and checks accuracy of deposit slips.
  • Accurately balances assigned cash drawer.
  • Ensures compliance with all internal controls and policies and procedures
  • Answers inquiries regarding checking and savings accounts and other bank related products; attempts to resolve issues and problems with customer's accounts
  • Develops knowledge of bank products through independent study of Product Knowledge Manual and general banking knowledge through Professional Development or CFT courses. 
  • Completes all required monthly and quarterly training.
  • Accurately processes and/or reports the following as outlined in established branch procedures:
    • Garnishments, tax levies, subpoenas, etc.
    • Counterfeit Currency Report.
    • Mail (USPS, UPS, interoffice, mail deposits, hold mail, etc.)
    • Night deposit logs.
    • Balancing and reporting of the negotiable instrument log.
  • Performs any other duties assigned by the supervisor.



  • High school graduate or equivalent.
  • One to two years or retail banking experience or relevant work experience including clerical, administrative, cash handling, or customer service experience required.
  • Ability to interact with customers in a professional and friendly manner.



  • Complies with all bank policies and procedures as well as all state and federal regulations.
  • Conforms to a high standard of appearance, conduct and communication.
  • Analyzes, processes, and resolves issues in a competent, accurate, and proficient manner.
  • Demonstrates respect and courtesy to each customer, visitor and co-worker.
  • Processes customer transactions in a thorough and efficient manner.



  • Errors in handling transactions could cause financial losses to the bank.
  • Losses resulting from legal and compliance issues. 
  • Loss of reputation within the community. 



  • Documentation and transactions are reviewed by Teller Support.
  • Reviews completed by branch supervisors, internal and external auditors, and federal examiners. 
  • Variances from budgets and projections.  



  • Teller software.
  • Computer.
  • Fax machine.
  • Encoding machine.
  • Remote capture machine.
  • Other business related equipment.
CB&S Bank
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